Shipping Policy

At Kape Couture, we aim to deliver your orders quickly and safely. Please read our shipping policy carefully.

1. Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders are not shipped on Sundays or public holidays.
• You will receive a confirmation message/email once your order is placed.

2. Shipping Time

• Delivery usually takes 3–7 business days depending on your location.
• Remote areas may take longer (5–10 days).

3. Shipping Charges

• Shipping charges (if any) will be displayed at checkout.
• We may offer free shipping on selected products or orders (if applicable).

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS or email.
• You can track your order using the provided tracking details.

5. Delays in Delivery

• Delivery may be delayed due to:
  • Weather conditions
  • Courier issues
  • High order volume
• We are not responsible for delays caused by third-party courier services.

6. Incorrect Address

• Please ensure your shipping address is correct.
• We are not responsible for orders delivered to incorrect addresses provided by the customer.

7. Failed Delivery

• If delivery fails due to:
  • Incorrect address
  • Customer unavailable
• The order may be returned to us, and re-shipping charges may apply.

8. International Shipping

• Currently, we do not offer international shipping (you can change this if needed).

9. Contact Us

For any shipping-related queries, contact us:

• Email: Royalprefab@gmail.com
• Phone: 9053230100
• Address: Khasra No 50-19/2, Dhatari Industrial Road, Malikputr, Sonipat – 131027, Haryana, India